A day long voyage of discovery, into key Changes affecting the Communications Industry; as well as the Opportunities that they present.

Tuesday, September 19, 2006

This is the second time in as many days that I have referenced Mark Evan's blog - he is a prolific blogger, and usually has something interesting to say. Check him out. Anyway, my interest in his blog today centers around a video clip from the Rick Mercer Report. A great spoof on the BlackBerry. Could this be part of the New User Experience?

Monday, September 18, 2006

Mark Evans posted an interview with Mike Pegg today. Mike is a GoogleMaps guru, who blogs extensively on the subject and helps people with GoogleMaps mashup development. The phenomenon of GoogleMaps mashups has surprised many. Mark Evans asks Mike why he thinks mashups of GoogleMaps have been so successful, and Mike answered that it was (and I paraphrase) due to:

  1. The powerful API and tools that have made coding mashups so simple and accessible to the ‘Average Joe’
  2. The satellite imaging capability that adds a new and interesting dimension to on-line maps.
This got me to wonder what a tool would look like that could generate the same kind of enthusiasm for Voice Mashups that GoogleMaps has done for Map Mashups? I am looking forward to the round-table discussion on New Applications of Voice Technology - Telephony Mashups, to ask the experts for their views.

Wow ... the programme just keeps getting better! In the last couple of days, we have had two more excellent speakers join our session on the New User Experience. Mitch Brisebois of TrueContext's Human Factors lab has signed up to a presentation and panel discussion, and Bill Buxton - UI guru and Principle Researcher at MicroSoft, has committed to participating at our conference.

My apologies for the state of the programme and schedule pages on our web-site. They are seriously out of date. I will have them upated by end-of-day tomorrow.

Monday, September 11, 2006

An article in the NYTimes today provides a further reminder of some of the potential surprises that may be in store for the communication industry. The piece deals with Telecom Italia's rumoured plans to sell its mobile unit. While not terribly surprising on its own, it follows reports over Verizon's massive investment in FTTH, and along with other similar reports suggests a potential swing of the pendulum away from wireless technologies. Not that wireless will loose its importance as a communication access vehicle, but rather it appears to be recognition that Broadband (optical) access, has been under appreciated in the past few years, as markets have been enamoured with wireless technology and applications.

Voice 2.0 will have a session on Alternative Networks, which includes highly publicized municipal WiFi networks as well as User Managed Optical networks. The latter has not been very widely reported in the media, but represents a change at least as important as Muni WiFI networks. We are fortunate that we will have Bill St-Arnaud of CANARIE networks, an expert on this trend, to help us better understand the threats and opportunities that it represents.

Thursday, September 07, 2006

Wednesday was a big day for my friend, and fellow conference organizer - Alec Saunders. This was the day that AOL announced a partnership with Alec's company - Iotum - as part of AOL's initiative to open its AIM Phoneline service to outside developers. This represents yet more validation of Iotum's business proposition and strategy. The deal was favourably reported on by Mark Evans and others.

Alec, who is a popular blogger as well and wrote a Voice2.0 manifesto, is helping organize the conference and will also be participating on the panel that will delve into the potential of new applications of voice, and communication mashups.

Friday, September 01, 2006

I was happy to see OM Malik write a post today on Mobile Phones, requesting input from his readers on which mobile phone offered the best User Experience. As he implied in his post, the User Experience is not just affected by the UI or even more generally, the phone itself. Rather, the network, and applications (which may be networked) can totally sabotage or enhance the user experience.

Going beyond just handsets, VoIP technologies offer opportunities to alter and significantly enrich the User Experience, yet there has been surprisingly little innovation in this regard to date. This is one of the exciting topics that will be discussed at Voice 2.0 in October! Hope to see you there